Love it or hate it, working remotely is likely to remain a reality for some time to come. A fairly common challenge, now that people have had time to settle into new workflows, is that more employees may be struggling to keep up. By Lolly Daskal.
How you handle that situation is important—to your employee, to you, and ultimately to your entire team. Here are some tips that have proven to be successful for preventing and dealing with underperformance:
- Set up clear expectations
- Get to know people individually
- Manage how you give feedback
- Ask how you can support them
- Serve as a coach
- Stay connected
It’s not easy to work with an employee who’s not performing well, especially when you can’t sit down face to face and talk from the heart. But using these specific road-tested techniques can help you strengthen others and improve your leadership. Invest in your people as you invest in your organization. Let people know they matter to you, especially when they are struggling.
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