Unfamiliar systems, new processes, completely different ways of working: an SAP implementation may unsettle users. That’s why change management is crucial for the success of any IT project, especially in the course of a business transformation. By Thomas Jenewein.
Entire industries are repositioning themselves on their intelligent enterprise journey to meet the demand for different approaches to business that did not exist before. Technologies such as artificial intelligence (AI) are also fundamentally and increasingly changing the processes. The software for business transformation is being implemented under the leadership of the CIO, sometimes at a rapid pace.
The article reads about these three issues:
- The human factor in change management
- Crisp communication and a shared future
- Connect training with digital transformation
Furthermore, it is important that a transformation is seen as more than just a one-off activity, but as a continuous learning journey. Guido Schlief, head of SAP Services Middle and Eastern Europe, agrees that employees should always have access to information on software updates, new learning material, and background information in order to best meet the latest requirements. Good read!
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