RPA is made up of three core technologies: workflow automation, screen scraping and AI. The unique combo of these technologies allows RPA to solve the productivity challenge of manual desktop tasks. By Allen Chan, DE & CTO, Digital Business Automation.
The content of the article:
- Practical definition of robotic process automation (RPA) and the three core technologies that power it
- The intended users of RPA and the best usages of the technology
- Practical limitations of RPA
- RPA and its role and use with other popular automation technologies, including AI
- What’s next for RPA
Robotic process automation (RPA) is a program (in this case, it is a software robot) to mimic human users’ interaction with their desktop to perform tasks - for example, copying information from an Excel spreadsheet to a form, inserting customer data and placing an order on a website, etc. While we assume many human tasks have been automated in today’s digital world, there is still a large portion of our daily work that requires manual labor, and much of that work is repetitive. You will also get plenty of charts explaining concepts and links to further reading. Nice one!
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